Privacy Policy

Biosimulant collects account, workspace, lab, run, billing, and support information needed to provide the hosted simulation platform and public Hub. We also collect operational telemetry to secure the service, understand reliability, and improve performance.

We use personal information to authenticate users, operate simulations, process support requests, prevent abuse, and meet legal obligations. Public labs, published runs, and embed content are visible to other users and visitors according to the sharing settings selected by the owner.

We do not sell personal information. We share information with infrastructure, payment, analytics, security, and support providers only as needed to run Biosimulant and protect the service.

To request access, correction, deletion, or export of personal information, contact support@biosimulant.com.